At West Side Body Shop we strive to make processing your insurance claims as painless as possible. Just be sure to bring all your information and we will assist you with your claim process. We have Direct Repair Programs with all the major insurance providers to further assist the claims handling process.

What this means to you:

When you are involved in an accident you simply call your claims department and inform them that West Side Body Shop is the shop of your choice. YOU have the right to choose where you want your vehicle repaired regardless of what your insurance company says. Even if we are not a Direct Repair facility for your insurance company we can handle your claim from start to finish. Remember, by Kentucky Law, you have the right to choose where you want your vehicle repaired.

Our Mission Statement:

West Side Body Shop’s mission is to perform the highest level of ethical and quality auto collision repairs while maximizing customer and shareholder value; to support and improve our community; and to provide a safe and rewarding work environment for all employees.

Our Vision Statement:

West Side Body Shop strives to be the preeminent provider of auto collision repair by offering customized repair solutions, that deliver maximum value for our customers insurance or out of pocket dollar. Meeting or exceeding our customer’s expectations is our primary goal. This is achieved by providing our customers with exceptional customer service while meeting both our customer’s quality and financial repair needs, while minimizing the amount of time they are without their vehicle.

Our Core Values:

To be a trusted, ethical and profitable provider of safe, quality collision repairs that provides exceptional value to our customers.

Establish lasting relationships with our customers by exceeding their expectations and gaining their trust and repeat business through exceptional service.

Guarantee our customers receive the best possible repair for their money while protecting their safety and the value of their vehicles.

Be an organization that focuses on improving the quality of life of our employees and their family’s through beneficial and stable long-term careers.

Serves and supports our community through sponsorships for local organizations, local youth sports and activities.

To be a leading organization on a local, state and national level devoted to continually improve the professionalism of the auto collision repair industry.